Been with Martinez Va for 10 years now and we have a great team of Doctors. Our life in the beginning was overwhelming with appointments but it was necessary. We are now in a better place in Life, marriage and I can't thank our team at the Va enough...
Doctors here put false info into my record and switched X-rays to deny me expensive surgery and kept me catatonic to prevent me from receiving redress for my grievances for years. They put me on morphine, methadone and percocets to make me incompetent, catatonic and physically dependent. They use medication as a weapon to control veterans and inflict pain that is tatamount to torture. Doctors here are bottom of barrel, that need this job to stay employed, but to do so, they have to toe the line to behind-the-scenes administrators that never see nor speak to you, but who decide your care based on non-medical based criteria. You challenge them and request competent doctors or need based expensive surgical or medical procedures, they retaliate and harm you and create false documentation in your records (Doctors put false diagnosis to justify denying you proper medical care). They then call the physical dependency your fault and label you an addict in pursuit of drugs and deny you any reasonable request for competent medical care.
The people that work here have little interest in helping people. I've been going here for 2 years now and every experience I've had has been negative. I've filed complaints and heard nothing back. I have had appointments made and cancelled for me without my permission or knowledge (This happens frequently). The staff here is very unprofessional, few exceptions of course.
A contact name and number was provided for the caregiver support with instructions to leave a voicemail but cannot because "the mailbox is full" and had been for more than a month now. The representative at the 800 number was not helpful either. There goes customer service....
I have always been treated with respect and treated like I am someone special! I can not find the words to describe the way I've been treated there on many, many, many occasions. I've had the experience of hearing some of the patients cussing the doctor and nursing staff. They are only human beings like you and I. I would resent being spoken to in that manner while trying to help someone who is just acting like a complete ASS.
Martinez Outpatient Clinic Va Northern California Health Care System is a US Health facility based in Martinez, California. Martinez Outpatient Clinic Va Northern California Health Care System is located at 150 Muir Rd, Martinez, CA 94553, USA.
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